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Cornwall Marine Network

Privacy Policy

Cornwall Marine Network (CMN) and its group of subsidiary companies (Cornwall Apprenticeship Agency, Cornwall Marine Academy CIC and MOR Group Ltd) are committed to protecting and respecting your privacy.

 

This policy together with our terms of use http://www.cornwallmarine.net/9/menu/terms-and-conditions-17.html  sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.  Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

 

By visiting http://www.cornwallmarine.net/, http://www.cornwallapprenticeshipagency.co.uk/ or   http://www.morenewables.co.uk/ you are accepting and consenting to the practices described in this policy.

 

We may collect and process the following data about you:

 

General

·         Information that you provide by filling in forms on our sites www.cornwallmarine.net, www.cornwallapprenticeshipagency.co.uk and www.morenewables.co.uk . This includes information provided when you complete our on- line membership form or enquiry form.

·         If you contact us, we may keep a record of that correspondence.

·         We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.

·         Details of any financial transactions you carry out through Cornwall Marine Network Ltd.

·         Details of your visits to our websites including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.

 

 

Learners, Project Partners and Customers

·         Contact details: including full name, postal address, telephone, email.

·         Identifying details: including date of birth, gender, identification records (such as passports, drivers licences, National Identity cards), Image Data, Voice Recording and National Insurance Number.

·         Information required for funding contracts including but not limited to information about your religion, ethnicity, health information, behaviour record, any additional needs and qualification levels.

 

IP addresses

 

We use Google Analytics to assist in collecting statistical data on the performance of our website, and to improve its functionality. This will collect your IP address, details of which version of web browser you used, information on how you use the site, including where you ‘clicked through’ from, date and time, length of visit, page interaction using cookies and page tagging techniques.

 

Contacting Cornwall Marine Network Ltd via Social Media

 

We use third party providers, Facebook, Twitter, LinkedIn and Instagram to manage our social media interactions.

 

If you send us a private or direct message via social media the message will be stored by Cornwall Marine Network Ltd for three months or as long as requirements of our business and the services provided. It will not be shared with any other organisations.

 

Links to other websites

 

www.cornwallmarine.net contains links to other websites.

 

This privacy policy only applies to Cornwall Marine Network (CMN) and its group of subsidiary companies, and doesn’t cover other services that we link to. These services have their own terms and conditions and privacy policies.

 

If you go to another website from this one, please ensure that you read the privacy policy on that website to find out what it does with your information.

 

If you come to www.cornwallmarine.net from another website, we may receive information from the other website. We don’t use this data. You should read the privacy policy of the website you came from to find out more about this.

 

Storing your personal data

 

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

 

We store your electronic data on secure servers in the European Economic Area (EEA) and hard copies in secure storage.

 

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

 

By submitting your personal data, you agree to this.

 

Lawful basis used for processing your data

We use the relevant legal basis to process your data, which is dependent on your interaction with Cornwall Marine Network, its Group of Companies and projects we work on.

The lawful grounds upon which data will be collected and processed by Cornwall Marine Network and its Group of Companies include that of ‘Consent’, ‘Contract’ and ‘Legitimate Interest’.

‘Consent’ / ‘Contract’ as lawful basis will be used when obtaining or processing your data for the purposes of membership or project participation and for the provision of training and recruitment services.

The legitimate interests that we will rely upon to collect and process information are;

·       To make suggestions and recommendations to you about information, products or services that may be of interest to you.

·      To maintain contact with you when you are an existing client outside of our contractual obligations.

This is not an exhaustive list of legal basis upon which we could obtain or process personal data.

Which legal basis is used is determined at point of initial interaction and is logged on our internal systems.

Data Retention

We will only retain your personal data for as long as is necessary to fulfil the purposes for which it is collected.

When assessing what retention period is appropriate for your personal data, we take into consideration:

·         The requirements of our business and the services provided

·         Any statutory or legal obligations

·         The purposes for which we originally collected the personal data

·         The lawful grounds on which we based our processing

·         The types of personal data we have collected

·         The amount and categories of your personal data; and

·         Whether the purpose of the processing could reasonably be fulfilled by other means

 

Uses made of the information

 

We use information held about you in the following ways:

 

·         To ensure that content from our site is presented in the most effective manner for you and for your computer.

·         To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes or where we feel it is in your legitimate interest to receive such information.

·         To carry out our obligations arising from any contracts entered into between you and us.

·         To allow you to participate in interactive features of our service, when you choose to do so.

·         To notify you about changes to our service.

 

If you are an existing customer, we will contact you by means of email, SMS or by telephone with information about goods and services similar to those which were the subject of a previous contact with you.

 

Disclosure of your information

 

We use third party data processors for the use of email marketing and online surveys.

 

We may pass on your personal information to third party processors if we have a legal obligation to do so, or if we must enforce or apply our terms of use and other agreements. This includes exchanging information with other government departments for legal reasons.

 

This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

 

We won’t share your information with any other organisations for marketing, market research or commercial purposes and we don’t pass on your details to other websites.

 

Your rights

 

In order to process any of the requests listed below, we may need to verify your identity for your security.

 

The right to access information we hold about you

 

At any point you can contact us on networkoffice@cornwallmarine.net to request details concerning the information we hold about you. In most cases you may be entitled to copies of the information we hold concerning you. We will respond to your request within 30 days.

 

The right to correct and update the information we hold about you

 

If data we hold about you is incorrect, incomplete or out of date, you can inform us and we will ensure that it is updated.

 

The right to have your information erased

 

If you feel that we are illegally using your data or that we should no longer be holding your data, you can request that we erase the data we hold. When we receive your request, be will confirm if the data has been deleted or provide you with a reason as to why it cannot be deleted.

 

The right to object to processing of your data

 

You have the right to request that Cornwall Marine Network (including its Group of Companies) stop processing your data. When we receive your request, we will tell you if we are able to comply or if we have legitimate grounds to continue.

 

You have the right to request that we stop contacting you for direct marketing purposes. On promotional emails, we will provide an ‘unsubscribe’ link at the bottom of the email which will unsubscribe you from that service.

 

If you’ve signed up for email alerts, you can unsubscribe or change your settings at any time by contacting networkoffice@cornwallmarine.net.

 

The right to complain

 

You can make a complaint to us by contacting us at networkoffice@cornwallmarine.net or to the data protection supervisory authority which in the UK is the Information Commissioner’s Office, at https://ico.org.uk/.

 

Changes to our privacy policy

 

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.

Copyright 2011 Cornwall Marine Network

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