Details
Explore the natures of using telephones and mobiles to increase sales opportunities with an emphasis on developing positive customer call experience. Use tried and tested models of communication that are based in sales psychology and NLP theories. Become confident in making those important calls to new and existing
Duration: 1 Day
Location: Locations will be confirmed. Training courses are often delivered at the CMN Maritime Business Centre in Falmouth.
Dates: Course dates are set based on demand and once enquiries are received dates will be confirmed.
Where possible CMN use ESF and Government skills projects to fully or partially fund training. Enquire to see if you are eligible to receive funding support for training courses. Where funding is not available CMN deliver courses on a competitive fee paying basis.
